Responsibilities:
Strategic Human Resources Management
Drive HR strategies to align with the company’s goals and business direction.
Oversee compliance with HR policies, procedures, and best practices.
Review and verify employment documents, contract renewals, and employee offboarding records.
Manage disciplinary actions, including investigation committees, warning letters, and attendance monitoring.
Employee Engagement & Well-being Programs
Lead initiatives to enhance employee engagement and participation.
Monitor and report the results of health promotion programs and creative engagement activities within the organization.
Communicate internal policies and contribute to building a positive work environment.
Exit Process Management
Conduct Exit Interviews and analyze statistical data related to employee turnover.
Utilize insights to improve HR policies and management approaches to strengthen retention and reduce turnover rates.
Employee Welfare
Oversee company welfare programs, including onsite infirmary, compensation fund, social security, hospital visit support, wedding/funeral benefits, disaster relief, and ordination support.
HR Policies & Compliance
Develop and update HR regulations, policies, employee handbooks, and official announcements to ensure relevance and compliance with organizational needs.
Manage disciplinary procedures, including investigation committees, warning issuance, and absenteeism tracking.
Labor Standards & Workplace Safety Coordination
Implement and monitor compliance with labor standards such as the White Factory Project, Thai Labor Standard (TLS 8001), and workplace drug-prevention programs.
Coordinate with internal and external agencies to ensure adherence to labor laws and safety standards.
Qualifications:
At least bachelor’s degree in HR, Political Sciences, Public Administration or related field.
At least 7 - 10 years experiences in Human Resource Business Partner, or HRM.
Strong knowledge of HR policies, labor laws, and employee disciplinary procedures.
Experience in employee engagement activities, welfare administration, or HR compliance is an advantage.
Proficient in MS Office i.e. Word, Excel, Power Point, Outlook especially in Excel.
Experience in employee engagement activities, welfare administration, or HR compliance is an advantage.
Analytical skills and proficiency in data analysis tools and techniques.
Responsibilities:
Qualifications:
Key Responsibilities
1. Team Leadership & Development
• Recruit, lead, and develop the Business Analytics team
• Set clear goals, conduct performance reviews, and build individual development plans for each team member
• Create a culture of curiosity, data literacy, and continuous improvement within the team
• Mentor team members in coding, AI, and data engineering best practices
2. Analytics Strategy & Architecture
• Define and own the Business Analytics roadmap aligned with the NCC Strategy
• Design NCC’s end-to-end data architecture: ingestion, storage, transformation, and delivery
• Evaluate and adopt best-in-class tools and platforms for data warehousing, BI, and AI analytics
• Establish data governance standards: data quality, lineage, cataloging, and access control
3. AI & RAG System Development
• Lead the design and implementation of AI-powered analytics solutions using LLMs and RAG pipelines
• Build and maintain organizational knowledge bases using vector databases and embedding models
• Develop RAG-based Q&A systems that allow business users to query NCC data in natural language
• Integrate LLM APIs (OpenAI, Azure OpenAI, Anthropic Claude) into internal analytics workflows
• Define AI governance policies including responsible use, output validation, and privacy safeguards
4. Data Engineering & Coding
• Architect and oversee production-grade ETL/ELT pipelines using Python, SQL, and cloud platforms
• Review and approve code written by the team; enforce coding standards, testing, and documentation
• Build reusable data models, APIs, and automated reporting pipelines that scale with NCC’s growth
• Ensure all analytics systems are version-controlled, tested, and deployed through CI/CD workflows
5. Business Intelligence & Insights Delivery
• Own the development of executive dashboards and KPI frameworks across NCC’s departments
• Translate ambiguous business questions into structured analytical problems and clear deliverables
• Present data-driven insights and recommendations to senior leadership and department heads
• Partner with ITD Digital & Application and IT Operations teams to integrate analytics into products
6. Stakeholder Management
• Act as the primary analytics partner for department heads, finance, operations, HR, and marketing
• Facilitate data literacy workshops and training for non-technical business users across QSNCC
• Define SLAs for analytics requests and manage expectations with business stakeholders
• Represent Business Analytics in ITD steering committees and executive reviews
Qualifications:
Education
• Bachelor’s degree (required) in Computer Science, Data Science, Statistics, Information Technology, or a related field
• Master’s degree in Data Science, Artificial Intelligence, Business Analytics, or MBA (optional)
• Relevant certifications: Microsoft Azure Data Engineer, AWS ML Specialty, Google Professional Data Engineer, or equivalent (preferred)
Experience
• Minimum 3-5 years of hands-on experience in data analytics, data engineering, or a related field
• Minimum 1 years in a team lead, senior, or management role overseeing analytical or technical staff
• Demonstrated experience building and deploying AI/ML or LLM-based solutions in a production environment
• Proven track record designing and operating RAG pipelines with vector databases at scale
• Experience working in hospitality, venue management, events is advantageous
Coding & Engineering
• Advanced Python programming: pandas, numpy, FastAPI, asyncio, pytest — confirmed through portfolio or technical assessment
• Advanced SQL across multiple dialects (MySQL, PostgreSQL, MSSQL) including query optimization and database design
• Experience with cloud data platforms: Azure Synapse, Databricks, AWS Redshift, or Google BigQuery
• Working knowledge of JavaScript or TypeScript for API and lightweight front-end data integrations
• Strong Git discipline: branching, pull requests, code reviews, and CI/CD pipelines for data products
AI & Machine Learning
• Hands-on experience integrating LLM APIs into business workflows (OpenAI, Azure OpenAI, Gemini, Anthropic Claude)
• Experience with machine learning model development: classification, regression, forecasting using scikit-learn or similar
• Prompt engineering expertise: designing, testing, and iterating prompts for consistent and reliable outputs
• Familiarity with model evaluation metrics, A/B testing for AI features, and production model monitoring
RAG & Knowledge Systems (Required)
• Demonstrated experience building Retrieval-Augmented Generation (RAG) pipelines end-to-end
• Practical knowledge of vector databases: Pinecone, Weaviate, ChromaDB, Qdrant, or pgvector
• Experience with embedding models (OpenAI Ada, HuggingFace Sentence Transformers) and similarity search
• Proficiency with orchestration frameworks: LangChain, LlamaIndex, or equivalent
• Ability to design chunking strategies, document ingestion pipelines, and retrieval evaluation using RAGAS or similar frameworks
• Understanding of hybrid search (dense + sparse retrieval), re-ranking, and context window management
Responsibilities:
Qualifications:
กรุณาป้อนข้อมูล เพื่อเข้าใช้งานระบบ